Unification Specialist
Company: Providencia Group
Location: San Diego
Posted on: May 9, 2024
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Job Description:
TITLE: Unification SpecialistLOCATION: CaliforniaTRAVEL:
Required, potentially extensive at times, based on project
need(s)This position is part-time on-call (PTOC) working on an as
needed basis.About UsThe Providencia Group is led by a purpose: to
address global challenges and make an impact that matters through
delivering transformative solutions. This purpose defines who we
are and extends to our relationships with our clients, our people,
and our communities. We combine purpose, innovation, and experience
to deliver impactful results.About the TeamWe are problem solvers
working with leading agencies and organizations to help them
address many of todays most complex challenges. Our world-class
team of technologists, program managers, and subject matter experts
is uniquely qualified to address ever-evolving, large-scale
challenges. In an imperfect world, The Providencia Group puts
capability and purpose into action.What youll be part of TPG
CultureAt TPG, we proudly measure our success by the impact we have
on the lives of vulnerable and underserved populations around the
world. We are innovators and problem solvers who take great pride
in partnering with government agencies, service organizations, and
external stakeholder groups to address many of todays most complex
challenges. Our workforce is diverse in culture, language, and
experience yet it shares a common sense of purpose and empathy for
those in need of help. Our people are personally invested in the
missions we support, and we reward their commitment by investing in
their development, advancement, and growth. If you like what we
stand for, youll appreciate the professionalism and dedication of
those you stand beside every day.Together, we actively imagine a
better future, innovate new ways to make it a reality, and
implement solutions that deliver a lasting impact.About the RoleOur
Unification Specialists will work closely with the Program
Director, Unification Manager, Clinical Services, potential
sponsors, other workers/staff, or stakeholders as applicable and in
collaboration with the U.S. Department of Health & Human Services
(HHS), Office of Refugee Resettlements (ORR) Unaccompanied Children
Program and its care providers, and any additional clients and
programs TPG supports.What Youll DoInitiate, coordinate, and
maintain direct contact with unaccompanied child refugees and their
family members while the minor is in ORR care, while efficiently
working to safely release the minor from client care and reunify
the child with its familyIn conjunction with program staff,
communicate reunification updates to the minor Participate in case
staffing with the program and field as needed to discuss
reunification progressFacilitate the timely release or discharge of
minors to identified family members or authorized
caregiver/custodians and document the provision of services in each
minors case fileReport significant incidents in accordance with
client policies and proceduresMaintain the minors case file and
case management portal in accordance with client policies and
proceduresConduct initial program intake of minors to verify
information, identify family/sponsors and make initial contactAct
as the facilitator of communication between minors, sponsors,
staff, and others as appropriateComplete all assessments with minor
and family/sponsors, in accordance with policies and
proceduresIdentify and process potential sponsorsHelp sponsor to
complete all required forms and submit documentation.Maintain
communication with the minor and their family/sponsors through
meetings and phone callsRefer minor for additional services or
programs, as needed, within the current program and after release,
including documenting/reporting serious incidents through required
communication channelsConfirm the children are receiving all
required services, meeting regularly with the minors to ensure
their wellbeingAttend all case staffing discussions, training, and
other meetings as part of the minors care team, providing status
updates and collaborating with other stakeholdersAbility to handle
crisis intervention, conflict, confrontation, or other complex
people situations with compassion and decisivenessExperience
working with traumatized/exploited minors and minors with
behavioral problemsDemonstrated ability to support a diverse group
of clients, including refugees or other minority familiesAptitude
to work cross-functionally with TPG personnel and social services
agencies to deliver the highest quality of work under extreme
pressure and in a fast-paced environmentProven experience and high
level of comfortability operating technology and learning new
software applications quickly to complete required data entry
tasksAbility to work independently in the field and exercise a high
level of confidentialityKnowledge of state, community, and agency
resources for victims of abuse (preferred)Duties are performed via
a government approved computer system. Employees are required to
possess strong computer skills in MS Word and ExcelPerform related
duties as assigned, within your scope of practice management
reserves the right to revise these duties as necessaryAssist in
vetting sponsors nationwideMinimum Qualifications & SkillsMaster's
degree in social work or equivalent degree in Psychology,
Sociology, or other relevant Behavioral Sciences1+ years of
demonstrated experience in case, unification management
workBilingual in English and SpanishCase Management Wellness Check,
call center experience (preferred)ORR experience
(preferred)Available to work a flexible schedule, including nights
and weekendsAvailable to travel, as requiredClean criminal
background checkChild Abuse/ Neglect Report (CAN) or child
protective services check with no adverse findingsMust possess
strong computer skills in MS Office, including Excel, Word,
TeamsAbility to type 45 wpmThe Work EnvironmentYou will be required
to complete 2 weeks of training to include webinars and in-person
sessions on-site, Temporary Duty Travel (TDY)The ability to travel
is mandatory All Unification Specialists are required to support a
TDY assignment on-site for a minimum of 30-days, with the option
for the company to extend in 30-day incrementsAdditional travel
assignments may be required based on project need, though program
leadership will attempt to minimize travel by assigning tasks to
those Unification Specialists who reside closest to the site where
a support need existsTasks/assignments are dynamic and will change
based on client needs and resource availability, meaning
Unification Specialists are expected to provide additional
administrative support, including the completion of data entry and
intake paperwork as requiredPotential to support some home office
work, based on project need and workload. This option is only
available if you are not required to support a contract within
close proximity to your home or required to TDYWork ScheduleDue to
the importance of this position, employees supporting this contract
may be required to work extended hours including evening work,
support on-call assignments, and work weekends to support
time-sensitive or real-time complex servicesThis position is
considered ESSENTIAL Unification Specialists are required to report
and work during emergencies or crises, including inclement weather,
natural and man-made disasters, etc.Condition of employmentComplete
a rigorous culture and competency testing process.Complete a Drug
Test.Must be at least 21 years of age.A valid US Drivers
license.Available to travel as necessary.Security Clearance
RequirementsApplicants selected will be subject to a government
background investigation and may need to meet eligibility
requirements for access to classified information.Must be a U.S
Citizen or Permanent Resident.Residency requirement - 3 consecutive
years in the last 5 years.Physical
DemandsStanding/Walking/Mobility: Must have mobility to attend
meeting with other managers and
employees.Climbing/Stooping/Kneeling: 10% of the
time.Lifting/Pulling/Pushing: 10% of the
time.Fingering/Grasping/Feeling: Must be able to write, type and
use a telephone system 100% of the time.Sitting: Sitting for
prolonged and extended periods of time.For more information about
the company please visit our website at
https://www.theprovidenciagroup.comProvidencia is an Equal
Opportunity Employer and does not discriminate against any employee
or applicant for employment because of race, color, sex, age,
national origin, religion, sexual orientation, gender identity,
status as a veteran, disability or any other federal, state or
local protected class.by Jobble
Keywords: Providencia Group, National City , Unification Specialist, Other , San Diego, California
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