Program Technician
Company: Southwestern Community College District
Location: National City
Posted on: March 16, 2023
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Job Description:
Program Technician
Southwestern Community College District
Work Site: 8100 Gigantic St, San Diego, CA 92154-8233
Department: Higher Education Center at Otay Mesa
District Values
Incumbents in District positions are expected to exhibit an
equity-minded focus, responsiveness, and sensitivity to and
understanding of the diverse academic, socioeconomic, cultural,
gender identity, sexual orientation, and ethnic backgrounds of
community college students, and employees, including those with
physical or learning disabilities, and successfully foster and
support an inclusive educational and employment environment.
Responsibilities:
Under direction of the Senior Program Director, Nursing & Health
Occupations, perform a full range of technical, programmatic,
administrative, secretarial, advanced clerical, and routine staff
and analytical duties requiring the application of specific program
knowledge and administrative, secretarial, and advanced clerical
skills in support of the Fire Science department; assume on-going
programmatic duties and responsibilities specific to Fire Science;
provide technical support and specialized program information and
assistance to assigned administrator, faculty, staff, and students;
and participate in coordinating assigned programs, projects, and
services.
REPRESENTATIVE DUTIES:
Establish and maintain a variety of complex, interrelated filing
systems including confidential files; maintain manuals and updated
resource materials.
Utilize electronic technology in the performance of duties
including, but not limited to, corresponding with others and
maintaining assigned calendars, schedules, and appointments;
coordinating and arranging meetings; coordinating activities with
other staff members and programs; making travel arrangements;
processing conference reimbursement, in-service leave forms, travel
advances, travel claim forms, travel applications, and other
requests.
Perform a variety of general bookkeeping and clerical accounting
duties and responsibilities involved in financial record keeping
and reporting for assigned area; maintain a variety of accounting
records, logs, and files; verify, balance, and adjust accounting
records; assist with budget preparation and monitoring.
Verify and review materials, applications, records, and reports for
completeness, accuracy, and conformance with established
regulations and procedures; apply applicable policies and
procedures in determining completeness of applications, records,
and reports; collect and process appropriate information; process
various applications and forms.
Participate in the orientation and training of new employees as
assigned; assign, schedule, train, and provide work direction to
lower-level office staff and student workers as assigned;
prioritize work assignments; review and validate completed work for
accuracy.
Operate a variety of office equipment including copiers and
computer; utilize various computer applications and software
packages; input, maintain, and utilize data to develop reports
using spreadsheet software; manage assigned database; maintain and
generate reports from a database or network system; create, format,
and revise charts, graphs, charts, worksheets, booklets, brochures,
and forms using word processing, desktop publishing, and other
computer applications.
Plan and organize assigned program functions as well as
administrative office support functions; coordinate, oversee, and
evaluate the flow of office work and ensure that work is performed
in a timely and accurate manner; review, update, and inform the
supervisor and others of essential timelines; discuss and review
calendar of events on a regular basis with assigned administrator
to ensure timely coordination of office activities and status of
assigned program functions and projects; develop schedules related
to assigned program activities and services.
Provide staff support to standing and ad hoc committees and other
groups as assigned; attend meetings and take notes or record
proceedings; prepare and distribute agendas, background materials,
and minutes as appropriate.
Serve as primary contact, liaison, and resource for assigned
functions and programs with staff, students, and the general
public; communicate information in person or by telephone where
judgment, knowledge, and interpretation of policies and procedures
are necessary; assist students and other staff in interpreting and
applying program area policies and procedures; research information
related to program area policies and procedures.
Perform a variety of special projects and assignments in assigned
area including coordination of assigned program components and
projects; participate in the implementation and administration of
program components and or functions.
Perform related duties and responsibilities as required.
Knowledge and Abilities:
MUST HAVE KNOWLEDGE OF:
Pertinent federal, state, and local laws, codes, and regulations
including applicable sections of the State Education Code and other
legal requirements related to area of assignment.
Office procedures, methods, and equipment including computers and
applicable software applications such as word processing,
spreadsheets, and databases.
Basic principles and techniques of budget administration.
Principles and techniques of business letter writing.
Principles and practices used in establishing and maintaining
complex and inter-related files and information retrieval
systems.
Principles, practices, and techniques of complex fiscal,
statistical, and administrative research and report
preparation.
Mathematical concepts and basic techniques of statistical
analysis.
Principles and techniques used in public relations including
methods and techniques of proper receptionist and telephone
etiquette.
Interpersonal skills using tact, patience, and courtesy.
Principles and practices of providing training, work direction, and
guidance to lower-level office staff and student workers.
English usage, grammar, spelling, punctuation, and vocabulary.
Oral and written communication skills.
MUST HAVE ABILITY TO:
Independently perform a full range of administrative and technical
duties in support of program functions and operations.
Exercise initiative and sound judgment in solving difficult and
complex administrative and technical problems within limits of
authority.
Understand and apply pertinent laws, codes, and regulations as well
as organization and unit rules, policies, and procedures with good
judgment.
Analyze problems, identify alternative solutions, project
consequences of proposed actions, and implement recommendations in
support of goals.
Respond tactfully, clearly, concisely, and courteously to
specialized requests, inquiries, issues, concerns, and needs from
students, staff, or the public; effectively present
information.
Screen, interview, and assess needs of students may be required for
some assignments.
Research, compile, analyze, and interpret diverse data and
information and make appropriate recommendations.
Use correct English usage, grammar, spelling, punctuation, and
vocabulary.
Plan and organize work to meet schedules and changing
deadlines.
Exercise good judgment and maintain confidentiality in maintaining
critical and sensitive information, records, and reports.
Operate office equipment including computers and supporting word
processing. spreadsheet, and database applications.
Adapt to changing technologies and learn functionality of new
equipment and systems.
Work under steady pressure with frequent interruptions and a high
degree of public contact by phone or in person.
Work independently and effectively in the absence of
supervision.
Work with and exhibit sensitivity to and understanding of the
diverse racial, ethnic, disabled, sexual orientation, and cultural
populations of community college students.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those
contacted in the course of work.
Education and Experience:
Any combination equivalent to: two (2) years of college with major
course work in public administration, business administration, or
other field related to area of assignmentANDThree (3) years of
increasingly responsible administrative support experience, that
demonstrates the ability to learn and apply policies, procedures,
and other guidelines.
Minimum Qualifications: (Faculty and Academic Administrator
Positions Only)
Desirable Qualifications:
Salary
Range 20, Steps 1-7, $4,713.17-$5,962.81. Initial placement for
external applicants is Step 1. An excellent benefits package which
includes medical, vision, dental, retirement, vacation, generous
sick leave package, and life insurance is available for the
employee and eligible dependents.
Start Date
As soon as the successful candidate is identified and following the
subsequent governing board approval.
Screening Deadline
All application materials must be received on-line at
https://jobs.swccd.edu. Position is open until filled. Applications
received by the first screening deadline of 11:59 p.m. on Friday,
February 24, 2023 are guaranteed to be reviewed by the selection
committee. Any application received after the deadline is not
guaranteed a review.
Work Schedule:
Monday-Friday: 8:00 a.m.-5:00 p.m. (Approximately). Work schedule
may be adjusted to meet the needs of the department.Successful
candidate may be assigned to any of the campus sites (Chula Vista,
National City, Otay Mesa, and/or San Ysidro).
Additional Information:
We regret we are unable to accept faxed, e-mailed, mailed, or hand
delivered application materials. Only complete application
materials submitted through SWC online system will be accepted. To
complete and submit your application for this position, please
visit our online employment website at https://jobs.swccd.edu. All
required information must be submitted online before the review
date and time indicated on the job posting.
A confirmation number will be assigned if your application packet
has been successfully submitted. Assistance with the online
application process is available through the Human Resources Office
at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619)
482-6395 or e-mail to employment@swccd.edu.
It is the sole responsibility of the applicant to ensure that all
application materials are received by the review deadline date. A
separate, complete application packet is required for each position
for which you are applying for. All materials included in your
application packet become District property, will not be returned,
will not be copied, and will be considered for this opening
only.
Candidates selected for employment with Southwestern Community
College District must be fingerprinted by an electronic
fingerprinting service (i.e. LiveScan) within 10 days of
employment; provide clearance of tuberculosis (dated within the
past 4 years and renewed every four years as a condition of
continued employment) within 60 days of employment; provide proof
of eligibility to work in the United States.
In addition to the above, for Faculty/Administrator positions
(only), successful candidate must submit official (sealed) college
transcripts confirming date degree conferred and/or a valid CA
Community College Credential.
Reasonable accommodations will be provided to candidates with
verified disabilities. Accommodation requests should be made at the
time the interview appointment is scheduled.
As an Equal Opportunity Employer and in compliance with the
Americans with Disabilities Act, Southwestern Community College
District will make reasonable accommodations for individuals with
disabilities.
The Southwestern Community College District shall not discriminate
against any person in employment or in any program affiliated with
the District on the basis of age, ancestry, color, ethnic group
identification, national origin, religion, race, sex, sexual
orientation, physical or mental disability, veteran status, or on
the basis of these perceived characteristics, or based on
association with a person or group with one or more of these actual
or perceived characteristics.
Notice of Availability of the Annual Security Report - Southwestern
College is committed to assisting all members of the community in
providing for their own safety and security. The Annual Security
Report is available on the SWCPD website at
https://www.swccd.edu/student-support/safety-and-security/jeanne-clery-act/.
If you would like to receive a hard copy of the Annual Security
Report, which contains this information, you can stop by the SWC
College Police Department or you can request that a copy be mailed
to you by calling (619) 482-6390.
The report contains information regarding campus security and
personal safety including topics such as: crime prevention; public
safety authority; crime reporting policies; programs to prevent
dating violence, domestic violence, sexual assault, and stalking;
the procedures the College will follow when one of these crimes is
reported; and other matters of importance related to security on
campus. The report also contains information about crime statistics
for the three most recent calendar years concerning reported crimes
that occurred on campus; in certain off-campus buildings or
property owned or controlled by the College or a recognized student
organization; and on public property within, or immediately
adjacent to and accessible from the campus.
This information is required by law and is provided by the SWC
College Police Department.
Drug and Alcohol Abuse Prevention Plan (DAAPP) - More information
about the DAAPP, including the Drug Free Environment and Drug
Prevention Program Policy and Procedure and Biennial report can be
found in the Health and Safety Section of the campus Consumer
Information page ( http://www.swccd.edu/index.aspx?page=1084)
To apply, visit: https://jobs.swccd.edu/postings/4164
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