Customer Service Representative, Veterinary
Company: Ethos Veterinary Health
Location: San Marcos
Posted on: March 17, 2026
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Job Description:
Customer Service Representative – Veterinary Specialty Hospital,
North County San Marcos, CA Earn $20.50–$23.50/hr with double-time
pay on Ethos Observed Holidays. Full-time schedules available. Join
a compassionate, fast-paced veterinary team supporting pet families
during urgent and emotional moments. Compensation $20.50 – $23.50
per hour (based on experience) Double-time pay for Ethos Observed
Holidays Why You’ll Love This Role As a Customer Service
Representative (CSR) , you’ll be a trusted guide for pet families
during stressful and emotional moments. You’ll work closely with
doctors and technicians to ensure clear communication, smooth
patient flow, and an exceptional client experience. Schedule
Options Monday, Wednesday, Friday: 8:00am – 9:00pm Sunday, Monday,
Tuesday: 9:00am – 10:00pm Thursday, Friday, Saturday: 6:00am –
7:00pm What You’ll Do • Welcome clients and check in patients •
Manage high-volume phone calls and client updates • Support
estimates, check-outs, and financial transactions • Communicate
compassionately during urgent situations • Partner with technicians
and doctors to maintain workflow What We’re Looking For • 2 years
of veterinary experience (GP, ER, or specialty required) • Strong
communication and organizational skills • Calm, professional
demeanor in fast-paced environments Benefits • Medical, dental,
vision, life, and disability insurance • 401(k) with employer
contribution • PTO and sick time • Employee Assistance Program •
75% employee pet discount Ethos is an Equal Opportunity Employer.
Ethos does not discriminate on the basis of race, religion, color,
sex, gender identity, sexual orientation, age, physical or mental
disability, national origin, veteran status or any other basis
covered by appropriate law. All employment is decided based on
qualifications, competence, merit, and business need. PM19 Powered
by JazzHR Compensation details: 20.5-23.5 Hourly Wage
PI3ad84d0196b7-37456-39806043
Keywords: Ethos Veterinary Health, National City , Customer Service Representative, Veterinary, Customer Service & Call Center , San Marcos, California
