SaaS Account Manager
Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025
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Job Description:
A company is looking for an SMB Account Manager to ensure
customer satisfaction and drive platform usage in a remote
setting.
Key Responsibilities
Develop and maintain strong relationships with key accounts to
ensure customer retention
Drive platform usage growth by monitoring metrics and identifying
expansion opportunities
Maintain expert-level product knowledge to provide technical
support and training to customers
Required Qualifications
Bachelor's Degree or equivalent experience
3-5 years of SaaS account management or customer success
experience
Familiarity with CRM software and data analysis tools
Knowledge of the eQMS market and regulatory/compliance frameworks
for life sciences companies is preferred
Proactive and self-motivated with strong organizational skills
Keywords: VirtualVocations, National City , SaaS Account Manager, Executive , Vista, California
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