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General Manager

Company: Delaware North
Location: National City
Posted on: November 12, 2019

Job Description:

Our Exciting Work EnvironmentSequoia and Kings National Parks span roughly 866,000 acres of the beautiful Sierra Nevada mountain range. Delaware North operates visitor services at both parks, including lodging, food and beverage and retail. Between both parks, guests can choose from several lodging and dining options including the AAA-- rated, three-diamond Wuksachi Lodge in the heart of Sequoia National Park which features a full service restaurant, lounge, shops and tons of meeting space and the 21-room Cedar Grove Lodge, located deep in Kings Canyon in Cedar Grove Village, great for exploring the backcountry and features a restaurant, market and gift shop.The OpportunityProvide effective management and profitable growth for Delaware North Parks and Resorts by advising, recommending and assisting in the formulation of corporate objectives, policies and plans pertaining to the unit operations.

  • Responsible for establishing and maintaining positive client relationships within the park
  • Responsible for leadership in the park and making appropriate decisions under adverse circumstances caused by weather and other natural events.
  • Ensure the effective and efficient management of this destination resort, including food service, sales and marketing and retail.
  • Daily responsibilities to include oversight of finance, lodging, food & beverage, conferences, sales and marketing, retail, facilities and human resources functions.
  • Ensure that effective financial, operational and human resource controls are in place and properly maintained.
  • Ensure employee housing provides a safe and secure environment - Oversee the hiring, training and development of associates
  • Ensure that high levels of guest service are met - Define, recommend and implement short and long term objectives and goals.
  • Develop, present and accomplish annual plan as approved
  • Establish relationships with community and trade organizations to enhance business operations
  • Ensure compliance with Company customer service initiatives as well as audit requirements.Qualifications:
    • Bachelor's Degree or equivalent experience
    • Five to ten years experience in hospitality/hotel management, including experience and technical expertise in food service and sales.
    • A commitment to excellence in guest service is required
    • Managing facilities in a remote location with employee housing preferred.
    • Strong organization, communication, analytical and team-building skills.Who We AreAt Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.#LI-SG1

Keywords: Delaware North, National City , General Manager, Executive , National City, California

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