Healthcare Customer Service Representative
Company: VirtualVocations
Location: Vista
Posted on: May 17, 2025
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Job Description:
A company is looking for a Customer Service Representative in
Healthcare.
Key Responsibilities
Manage authorizations and service requests through various
communication channels
Provide excellent customer service and handle escalated calls
Coordinate with Medical Directors and other departments for
authorization cases
Required Qualifications
High School Diploma / GED (or higher)
2+ years of experience in healthcare, call center, or customer
service
Ability to work varying shifts for 24/7 operations
Proficiency in Microsoft Office and knowledge of medical
terminology (ICD-9/ICD-10 and CPT)
Must have a HIPAA-compliant dedicated work area and secure handling
of sensitive documents
Keywords: VirtualVocations, National City , Healthcare Customer Service Representative, Healthcare , Vista, California
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