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General Manager

Company: Handel's Homemade Ice Cream National City
Location: National City
Posted on: September 23, 2022

Job Description:

HANDEL'S HOMEMADE ICE CREAM is looking for a General Manager for our BRAND NEW location in the Southport Commercial Center in National City, CA.

Come join our rapidly growing family and be part of the tradition Alice Handel started in Youngstown Ohio back 1945. From making each batch fresh daily to using Alice Handel's original methods and recipes, we're still sharing our homemade ice cream and serving the communities we love so much one scoop at a time.

What we expect from GENERAL MANAGERS
-Able to direct and facilitate systems currently in place for the hiring, training, and development process of new and existing staff members.
-Must be familiar with schedule writing, as well as some experience with team member documentation and motivational/coaching development. GMs are responsible for payroll and time clock management and keeping stores sales, profits, and labor in line with Handel's company standards.
-Daily inventory documentation as well as weekly product ordering from corporate accounts/local distributors.
-Positive and friendly engaging energy is what we are looking for in our General Managers as example setters to fellow staff AND guests alike.
-High level of multitasking comfortability in a fast-paced service environment. We have 48 flavors offered every day and 180+ recipes in our books, so we focus heavily on our team's product knowledge and being able to efficiently talk about flavors with our guests.
-Able to problem solve and find positive resolutions to challenging questions, requests, and/or interactions. Balanced sense of urgency while still being friendly, engaging, and navigating guests through the menu experience.
-Familiar with following and serving full menu recipe options and adhering to policies and procedures of a food service environment (i.e., sanitation, FIFO product rotation/dating, basic product inventory). Comfortable using and maintaining the cleanliness/sanitation of various ice cream serving equipment.
-Be able to lift and move at least 25 lbs. and feel comfortable standing, walking, and/or moving for prolonged periods of time with full use of the legs, arms, hands and wrists.
-Must be able to operate a cash register/credit card/point of sale touchscreen and have cash handling skills. (Expected to document and train others in the accountability of opening and closing cash registers as well as closing sales deposits).
-The goal is for General Managers to have a blend of open, close, and mid-shifts throughout the week. GM candidates MUST be available for 2 out of 3 of the store's busiest days, available 40 hours per week, with 5 working days in store per week. **It is important that our store managers are available during our busiest sales days, holidays and seasons, however there is great flexibility in this role's week over week schedule. **
-Teamwork and positivity. We are looking for people who strive to be part of a team environment where everyone holds themselves accountable. This enables us to focus on getting to know our amazing guests better, have more fun engagement with them, and focus on the product quality.

What you can expect from HANDEL'S HOMEMADE ICE CREAM
-Fun and comprehensive paid x2 week in store training program. Lots of ice cream eating, talking about flavors, and setting you up to absorb Handel's store culture.
-Competitive and fair pay salary as well as a bonus pool and potential pay increases based on store performance, experience, and performance reviews. Please inquire further during for detail during the interview.
-Employee discounts for all in store products, as well as fresh ice cream EVERY single shift.
-Clearly defined job roles, duties, and on-shift expectations.
-Career advancement opportunities and fast promotion growth within our company. We have several locations opening up in San Diego this year and more to come in 2023!!
-Long lines. We usually have them and that is a good thing since are teams are super fast and efficient. Plus we love the conversations and tips our amazing guests give the team :)
-We are open 7 days a week, Sunday-Thursday from 11am-10pm and Friday/Saturday 11am-11pm.
-Honesty, fairness, and positivity. We are a fully transparent company and have open channels of communication and policies to make you the best team member you can possibly be. We will continue do our best to set realistic expectations for staff and create a fun and positive company culture so that guests feel welcomed, loved, and coming back to Handel's Homemade Ice Cream for generations to come.

Still don't know why Handel's Homemade Ice Cream holds the title as best ice cream on the planet? Pay us a visit and I'll show ya 48 reasons :) :)

Keywords: Handel's Homemade Ice Cream National City, National City , General Manager, Hospitality & Tourism , National City, California

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