NationalCityRecruiter Since 2001
the smart solution for National City jobs

Selling Experience Leader (Assistant Manager)

Company: Petco Animal Supplies, Inc.
Location: National City
Posted on: September 12, 2020

Job Description:

Category: Stores

Location: 3430 Highland Ave STE B, National City , CA 91950

Schedule: Full-time

Our vision at Petco is  Healthier Pets. Happier People. Better World.  We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.

From our retail stores and our network of Distribution Centers to our Corporate offices, you’ll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.

Position Purpose:

The Selling Experience Leader (SEL) is the key driver for the guest experience and leading a selling culture in the store. Through the lens of Petco’s vision of “Healthier Pets. Happier People. Better World.” The SEL is the champion and role model for all relationship building touch points with Petco guests. The SEL will mentor all store partners in the culture of selling and engagement to support and drive the customer experience. The SEL assists the General Manager in developing and managing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals; as well as assists in managing all aspects of the store’s business in accordance with Petco operational standards and safety procedures.

Essential Job Functions:  The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

The SEL will have primary responsibility to successfully implement a guest centric culture in the store by leading in the following areas, as well as all other projects/duties as assigned:

Outstanding guest experience every time

Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.

Lead store execution, training, communication and maintenance of company initiatives, programs, policies, procedures, safety practices, and promotions.

Responsible for driving the implementation and execution of customer-centric programs such as seasonal promotions and sales to meet and exceed sales targets.

Train, coach, and develop department level leaders and store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.

Leads a “never out of stock” culture with store partners to ensure exceptional customer experience for all Omni-channel initiatives (examples include, but are not limited to: BOPUS, Extended Aisle, and Repeat Delivery).

Ensure the weekly schedule is written effectively to maximize operational and selling floor coverage.

Manage and coach dog training partners in delivering a consistent services customer experience aligned with our Petco Brand Standards and Customer Promise.

Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction.

Demonstrate and support a continuous improvement and growth mindset.

Demonstrate a keen and genuine interest in all kinds of animals.

Perform other duties as assigned and assume responsibility as Leader on Duty to drive selling engagement.

Nature of Supervision: General instruction is provided by the General Manager on some, but not all tasks to be performed.

Supervisory Responsibility:

The Selling Experience Leader is directly responsible for the Guest Services and Dog Training roles in the store.

Partner with the GM to attract, hire, and retain top talent; participate in new partner and leader interviews and selection.

The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts:

This position has continuous contact with the general public at the store and at store-related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, store repairs, coordination of vaccination clinics, store events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

If you are a returning visitor who has an existing account, please click here .

Current Partners can explore internal opportunities on the Petco intranet at PetNet .

Keywords: Petco Animal Supplies, Inc., National City , Selling Experience Leader (Assistant Manager), Other , National City, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Doordash: Delivery Driver / Courier
Description: No passengers. No bosses. Just
Company: Doordash
Location: Rancho Santa Margarita
Posted on: 09/22/2020

Stylist
Description: Job Description: 10 10 Supercuts - Stylist Are you a stylist with a fun personality, who likes to be financially rewarded for working efficiently, with attention to detail Do you have a passion for (more...)
Company: Supercuts
Location: Yucaipa
Posted on: 09/22/2020

Seasonal Part-Time Warehouse Team Member - $500 bonus
Description: Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need themSeasonal Warehouse Team MembersShifts: Overnight, Early (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/22/2020


Leasing Consultant
Description: InterSolutions is searching for a sales-oriented and enthusiastic individual to fill a Leasing position with one of our top clients in Santee, CA We offer our associates Edge2Learn training, career (more...)
Company: InterSolutions
Location: Santee
Posted on: 09/22/2020

Seasonal Amazon Package Sorter With $250 Sign-on Bonus (San Bernardino)
Description: Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need themSeasonal Warehouse Team MembersShifts: Overnight, Early (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/22/2020

Seasonal Amazon Package Sorter with Sign-on Bonus! (San Bernardino)
Description: Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need themSeasonal Warehouse Team MembersShifts: Overnight, Early (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/22/2020

Local CDL A Company Drivers - Southern California, Home Daily!
Description: Hiring Home Daily Company Drivers Our Truck Drivers Enjoy Industry-Leading Benefits: Excellent Pay Based on Experience: Average 1,000- 1,200/week with
Company: Gardner Trucking
Location: Yucaipa
Posted on: 09/22/2020

Amazon Order Picker/Packer - Immediate Openings! (San Bernardino)
Description: Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need themSeasonal Warehouse Team MembersShifts: Overnight, Early (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/22/2020

Amazon Workforce Staffing: Full-Time Warehouse Team Member - $500 Sign-On Bonus
Description: Earn 15/hr or more, plus benefits and a 500 sign-on bonus. Limited-time opportunity.Shifts: Overnight, Early Morning, Day, Evening, WeekendFull-time jobs available now. Benefits start on your first (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/22/2020

Amazon Workforce Staffing: Full-Time Warehouse Team Member - $500 Sign-On Bonus
Description: Warehouse
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/22/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

National City RSS job feeds