Host/Hostess
Company: Denny's Inc
Location: National City
Posted on: June 7, 2021
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Job Description:
A Host/Hostess at Denny's plays a special role for our guests.
You are often their first impression and last impression, and we
count on you to sincerely make them feel at home - every time! The Host or Hostess greets guests in a warm, friendly, smiling
manner that welcomes them into our restaurant and sets the stage
for a positive dining experience. A Denny's Host or Hostess has a
"Guests First" attitude, engaging in friendly conversation with
guests as you perform duties such as: Suggesting new menu items from our limited time offerings. Receiving payment and making correct change. Assisting with beverages like bold, signature or flavored
coffees. Cleaning, completing side work, and organizing supplies as
needed. Willingly assisting other team members without being asked. Providing total guest satisfaction. Greets and welcomes all customers immediately upon arrival and
verifies number in their party. Determines special needs, e.g.,
high chairs, special menus. Collects payment from customers immediately, in accordance with
established cash handling procedures, inquires about food/service
satisfaction and handles customer complaints/suggestions
appropriately. Seats customers at tables/booths appropriate for their needs and
those of the restaurant, and introduces feature of the day. Keeps hostess area stocked and clean, e.g., to-go items and
bakery products. Handles incoming telephone calls immediately, and takes to go
orders as appropriate. Maintains proper supply of clean menus. Periodically supplies customers with initial beverage
suggestions and provides beverage order and refills. Assists service personnel in clearing and setting tables. Resolves complaints as he/she becomes aware of them, notifying
the manager of any complaints received. Denny's, Inc. is committed to providing equal employment
opportunity for all persons regardless of age, race, creed, color,
national origin, citizenship status, religion, sex, sexual
orientation, gender identity, disability, genetic information,
military or veteran's status, criminal background, or any other
characteristic protected by Federal, State, or local law. Applicants requiring reasonable accommodation for any part of
the application process should contact 864-597-8000. PLEASE DO NOT
CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.
Keywords: Denny's Inc, National City , Host/Hostess, Other , National City, California
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