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New York Operations Support Lead

Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025

Job Description:

A company is looking for an Operations Support Team Lead to oversee scheduling metrics and support the New York State Office for People with Developmental Disabilities.
Key Responsibilities

Oversee scheduling metrics and prioritize high-need cases
Assist in managing daily activities and provide guidance to team members
Evaluate performance reports and assist in training Case Management CSRs

Required Qualifications

High school diploma or GED required with 1.5+ years of relevant experience
Professional experience with the New York State OPWDD projects
Experience with assessment tools and data analysis in behavioral health or social services
Ability to draft or modify training materials and procedural documentation
Reliable high-speed internet service and company-issued computer equipment required

Keywords: VirtualVocations, National City , New York Operations Support Lead, Other , Vista, California

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