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Renewal Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 16, 2025

Job Description:

A company is looking for a Renewal Specialist to manage client renewals and enhance customer satisfaction.
Key Responsibilities:

Manage the end-to-end renewal process for accounts under $100K ARR primarily through written communication
Maintain accurate records of client interactions and provide regular reports on renewal statuses
Collaborate with various departments to ensure contract accuracy and support customer retention strategies

Qualifications:

1 year of B2B SaaS renewals experience or a related role
Experience in driving renewals with predictability and achieving targeted retention rates
Familiarity with Salesforce.com for client management
Ability to adapt quickly in a fast-paced environment
Proactive attitude towards customer success and retention

Keywords: VirtualVocations, National City , Renewal Specialist, Other , Vista, California

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