NationalCityRecruiter
the smart solution for National City jobs

Customer Solutions Tech Support (Remote- work from home!)

Company: Mommy Jobs Online
Location: National City
Posted on: May 26, 2018

Job Description:

Customer Solutions Tech Support - (Remote) You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAURIE on your registration submission. Please feel free to call us if you have further job related questions about our company at 1-405-418-6160.

Keywords: Mommy Jobs Online, National City, Customer Solutions Tech Support (Remote- work from home!), Other, National City, California

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Family Looking for Child Care Services for 8 Month Old and 8
Description: San Diego family is trying to
Company: Care.com
Location: San Diego
Posted on: 06/24/2018

Scheduling Interviews - Work From Home!
Description: Currently interviewing professional individuals to join our award winning team. This is a solid company that offers top
Company: Professional Home Career Advantage
Location: El Cajon
Posted on: 06/24/2018

Account Executive - MSP
Description: Are you ready to change the future of hybrid cloud network monitoring Then read on. Does this closely match your career goals ScienceLogic is looking for an exceptionally talented Account Executive (more...)
Company: ScienceLogic
Location: San Diego
Posted on: 06/24/2018


Events Specialist - Westin San Diego Gaslamp Quarter (180014XY)
Description: Heres To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott
Location: El Cajon
Posted on: 06/24/2018

Work From Home Reps
Description: Our 1 national health benefits company is currently looking for motivated
Company: K&S Enterprises
Location: El Cajon
Posted on: 06/24/2018

Security Officer (3125)
Description: COUNTY EVENTS br Security Officer br 12.50 per hour plus Overtime br br Part-time only - Must be available on weekends and Holidays 4th of July br br Requirements: br Must have a clean (more...)
Company: U.S. Security Associates
Location: San Diego
Posted on: 06/24/2018

Security and Compliance Specialist
Description: PRIMARY RESPONSIBILITY: br ul br li Use analytic tools to identify locations where current customers may have a security breach. br li Assist the customer to resolve inappropriate use of our (more...)
Company: Mitchell 1
Location: Poway
Posted on: 06/24/2018

Security Officer (3230)
Description: Flex OfficerSecurity Officer Must be available 24/7 including weekends U.S. Security Associates, the market leading and wholly owned American safety and security services provider, has Security Officer (more...)
Company: U.S. Security Associates, Inc.
Location: San Diego
Posted on: 06/24/2018

Assembler
Description: Job DescriptionPosition: AssemblerLocation: San Diego, CADuration: 12 Months br br Position Overview: ul li Performs any combination of tasks involved in the fabrication, manufacture, assembly, (more...)
Company: CodeForce 360
Location: San Diego
Posted on: 06/24/2018

Seasonal Jobs - Drive For Lyft, $250 Bonus Available
Description: What is Employer Employer matches drivers with passengers who request rides through the Employer smartphone app. Signing up to be a Employer driver is the perfect opportunity for you to set your
Company: Lyft
Location: National City
Posted on: 06/24/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

National City RSS job feeds