NationalCityRecruiter
the smart solution for National City jobs

Customer Solutions Tech Support (Remote- work from home!)

Company: Mommy Jobs Online
Location: National City
Posted on: July 7, 2018

Job Description:

Customer Solutions Tech Support - (Remote) You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAURIE on your registration submission. Please feel free to call us if you have further job related questions about our company at 1-405-418-6160.

Keywords: Mommy Jobs Online, National City, Customer Solutions Tech Support (Remote- work from home!), Other, National City, California

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Armed Security Officer - Shipyard
Description: Armed Security Officer - Shipyard Detail: Currently Allied Universal is seeking applicants to join the Allied Universal Armed Security team. Allied Universal provides unparalleled service, systems and (more...)
Company: Allied Universal
Location: San Diego
Posted on: 07/19/2018

Mortgage Loan Originator
Description: Are you an experienced Mortgage Loan Officer with deep connections in your local Real Estate community who is hoping to discover a dynamic platform with excellent support and fulfillment, diverse product (more...)
Company: South Pacific Financial Corp.
Location: San Diego
Posted on: 07/19/2018

Scheduling Interviews - Work From Home!
Description: Currently interviewing professional individuals to join our award winning team. This is a solid company that
Company: Professional Career Advantage
Location: El Cajon
Posted on: 07/19/2018


Swing Shift NOC Lead
Description: Overview NOC Lead will lead a swing shift team 2:00PM - 10:30PM PST who supports the company's production network environment. Your team will be responsible for monitoring and validating system alerts, (more...)
Company: Ntrepid Corporation
Location: San Diego
Posted on: 07/19/2018

Now Interviewing!
Description: Start a new and exciting career today Become a Benefits Consultant with our 25 year old Company We have
Company: Proffesional Home Career
Location: Poway
Posted on: 07/19/2018

Branch Service Specialist, Eastlake, Chula Vista, CA
Description: Discover your opportunity with Union Bank and become a part of one of the worlds leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group MUFG , the 5th largest financial group (more...)
Company: UnionBank
Location: Chula Vista
Posted on: 07/19/2018

Manufacturing Associate V
Description: RESPONSIBILITIES: Kforce has a client in search of a Manufacturing Associate V in San Diego, California CA . Essential Job Functions: Responsible for performing varied and general tasks involved in manufacturing (more...)
Company: Kforce Inc.
Location: San Diego
Posted on: 07/19/2018

Sport Clips now hiring!
Description: Sport Clips is hiring Licensed Hairstylists, Cosmetologists and Barbers in our rapidly growing, exciting, fast-paced salons br br JOB DESCRIPTION br br Sport Clips is the nation's leading Men's (more...)
Company: Sport Clips
Location: El Cajon
Posted on: 07/19/2018

25Q Multi-Channel Transmission Systems Operator-Maintainer
Description: 25Q Multi-Channel Transmission Systems Operator-Maintainer Job ID: 963619 Job Views: 14 Location: SAN DIEGO, California, United States ZIP Code: 92111 Job Category: Signal and Military Intelligence Posted: (more...)
Company: Army National Guard
Location: San Diego
Posted on: 07/19/2018

URGENT: Sitter Wanted - Need Help With Our Super Fun Toddler This Week!
Description: About The Job: br Hi, my name is Arnica. I am looking for a great sitter working in Santee, California.
Company: Sitter
Location: Santee
Posted on: 07/19/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

National City RSS job feeds