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Inside Sales Associate

Location: National City
Posted on: January 21, 2023

Job Description:

Position OverviewAs an Inside Sales Associate, you will assist our customers in purchasing the materials and tools they need for gases, gas equipment, and welding supplies. From the moment you greet customers until their sales have been finalized, you will provide them with the best customer service and supply expertise.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Performs customer service activities including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipmentsMaintains customer records and files, including accurate account setup and pricingPerforms outbound calls to Retail and small customersPerforms Inside Sales or Counter Sales serving customers who come into the retail storeWorks closely with and provides support to the Outside Sales teamEvaluates and recommends appropriate product, equipment, and/or programsPromotes 'add-on' sales of gases and high margin hard goods accessoriesConducts or participates in product demonstrationsMaintains inventory for the locationAbility to operate a forklift.Follows all safety policies and procedures, including use of safety equipment (PPE) and equipment safeguards.Performs other duties as assigned.QualificationsHigh School Diploma/GED required1+ year(s) of Customer Service/Inside Sales/Counter Sales preferredWelding experience is preferredProficient in Microsoft Office applicationsExperience in CU/TIMS or another similar customer databaseExcellent customer service and team skillsSupervisory ResponsibilityThis position has no supervisory responsibilities.Physical demandsThe physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to stand for long periods of time, talk, hear and use hands and fingers to operate a computer and telephone, keyboard reach, stoop, and kneel. Specific vision abilities required by this job include close vision requirements due to computer work. This person must be able to lift, carry or set down 50+ pounds.TravelOccasion travel between stores may be needed.Position Type and Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 6:45 a.m. to 5:30 p.m., and Rotating Saturday schedule.This job description is not intended to be all-inclusive. An employee may perform other related duties as negotiated to meet the ongoing needs of the organization.PI201734081

Keywords: WESTAIR GASES AND EQUIPMENT, INC., National City , Inside Sales Associate, Sales , National City, California

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